Managed CRM and operations—tuned to how you work.

We implement and tune CRM and operations to match real workflows. When you want an accountable team month to month, you can add a LayerEight Solutions services retainer—separate from SimplicitySuite platform fees—to own integrations, automations, and governance so you aren't fixing webhooks at midnight. Built for law firms, consultants, academies, and other small professional firms. Your data stays yours.
See if it's a fit (30 min)

Who we work with

Three paths in—the work is the same: one tuned system of record instead of a patchwork nobody owns. Ongoing LayerEight operations are optional and sold as services packages—not the same as a SimplicitySuite subscription.

Law firms

Intake that stays consistent, follow-ups that don't fall through, and a clear view of every matter—from first call to closed file.

See how it works for law firms

Consultants

Referrals and inbound in one pipeline—so high-ticket work doesn't disappear between conversations when you get busy.

See how it works for consultants

Academies & cohorts

Enrollment, affiliates, and student history in one place—so launches don't break and payouts aren't a spreadsheet gamble.

See how it works for academies

How we work as your MSP

Implementation gets you live on a clean model. Managed-services retainers are optional LayerEight Solutions packages for clients who want us operating the CRM/ops layer—not included with SimplicitySuite platform access and not required of every client. Everything runs under your MSA with clear SOWs—see how we work.

STEP 1

Discover

Map your stack, lead sources, and where money and hand-offs actually happen.

STEP 2

Design

Define pipelines, objects, and notifications so tools plug into your system of record—not the reverse.

STEP 3

Implement

Migrate data, configure workflows, train your team on how the system really works.

STEP 4

Run

You operate SimplicitySuite day to day. If you purchased a LayerEight services retainer, we cover the agreed integration, governance, and support scope—separate from platform subscription.

STEP 5

Review

Tune pipelines and data as offers and vendors change—through a retainer, a scoped SOW, or your own team, depending on what you engage us for.

What we own vs. what you own

LayerEight Solutions (per contract)

  • Services retainer (if you buy one): the scoped CRM/ops, integration, and support work in that agreement—not bundled with SimplicitySuite platform fees.
  • SimplicitySuite product: workspace and platform operations as defined in product terms—separate commercial line from optional services retainers.
  • Each SOW:documented delivery and handoffs for what we scoped—not unlimited “everything forever” unless that's what you signed.

Your team

  • Offer, positioning, and client relationships
  • Message and creative (we wire campaigns to data and events—you own the words)
  • Final decisions on pricing, contracts, and legal strategy

Before & after

Before: three tools, two spreadsheets, one automation nobody trusts.

After:one system, your data, your rules—with a partner who stays until you're confident.

Recent engagements

Anonymized examples—we'll share more on a call when it makes sense for your situation.

Professional services

Before:three tools, duplicate intake paths, nobody trusted the “CRM.”

After: one tuned intake and follow-up flow in production; some clients add a LayerEight retainer for ongoing ops—live in five weeks; fewer missed callbacks.

Education brand

Before: affiliate math in spreadsheets, automations fighting the LMS every launch.

After: enrollment, partners, and student history in one place we monitor—launch week is about teaching, not firefighting.

What we do

Three offerings—often combined, but billed separately: optional managed-services retainers, project-based implementation, and the SimplicitySuite product (implementation + platform subscription). You can buy Suite access without a LayerEight retainer, or add services when you want us in the operations loop.

Optional retainer

Managed CRM & operations

Services package, not a Suite subscription: month-to-month accountability for the CRM/ops layer—integrations, change control, automation health, vendor coordination, and technical support—when you choose this line item.

Project

Implementation & SOWs

Discovery through go-live: migrations, tuned pipelines, permissions, and training—scoped under a Statement of Work so expectations stay explicit.

Platform

SimplicitySuite (our engine)

The CRM product: workspace, hosting, and platform operations under SimplicitySuite pricing—not the same contract as a LayerEight managed-services retainer. Learn more · Product pricing.

Why LayerEight Solutions?

Systems first

We define how your data fits together before we wire up screens and automations. Fewer surprises when a vendor changes how their product works.

Documentation-driven

Schema, APIs, and workflows are written down as we deliver — not an afterthought. You get a living spec, not tribal knowledge.

SOC 2 Aligned

Tenant isolation, encrypted secrets, consent trails, and structured audit logs — enterprise-grade controls without enterprise overhead.

Explore by industry:

Ready to untangle your stack?

Book a 30-minute call. We'll map your current tools, sketch what a managed CRM could look like, and tell you honestly if a switch is worth it right now—no pitch deck required.

Let's talk

Get in Touch

Tell us what’s breaking or what you want to build. We’ll get back to you within one business day.