The product LayerEight Solutions implements for clients who want a tuned CRM, not a blank canvas. Platform access (hosting, workspace) follows SimplicitySuite pricing; managed CRM/ops from LayerEight Solutions is an optional, separate services package when you want that month to month.
SimplicitySuite is the CRM and data backbone LayerEight Solutions deploys as a product. We operate the platform infrastructure behind your subscription; day-to-day CRM/ops ownership can sit with your team unless you add a separate LayerEight services retainer. The workspace is designed as the system of record: external tools plug into it, not the other way around.
The platform is hosted at simplicitysuite.app. Customer-facing and integration documentation is kept current with the product, so production behavior and written specs stay aligned.
Contacts, companies, deals, pipelines, tasks, and activities, tenant-scoped with disciplined typing for phones, emails, and currencies so reporting stays trustworthy.
Native commerce orders with line items, first-class booking records with lifecycle tracking, and a full affiliate module with multi-tier commissions.
External tools like ActiveCampaign, ClickFunnels, and schedulers push events into your schema via webhook adapters. They're source_system values, not owners of your data.
A cross-system identity registry resolves the same person across vendors without turning your core contact record into a pile of vendor-specific fields.
SimplicitySuite workspaces run on infrastructure we operate: monitored, tenant-isolated, and maintained for you. Your data is yours: data exports and agreed portability options under your subscription or MSA when you need records or continuity.
Tenant isolation, encrypted secrets, GDPR consent records, structured audit logs, and a compliance baseline designed for enterprise procurement questionnaires.
When you bring on a new tool — a funnel builder, a scheduler, an email platform — it gets a webhook adapter that writes into the canonical schema. Contact identity is resolved through the external-ID registry, not by adding vendor-prefixed columns to your contacts table.
The result: you can swap vendors without a data migration. Your CRM schema stays stable, your reporting stays consistent, and your automations keep running.
For technical buyers who want to go deeper, we walk through the data model, integration behavior, and operational notes in a review tailored to what you need, not a one-size-fits-all handoff.