Every engagement follows the same five steps, whether it’s a one-week integration fix or a multi-month platform build.
We audit your current stack, identify pain points, and agree on priorities. This usually takes one 30-minute call plus a short async review of your systems.
We draft the data contract, API surface, and integration map. Everything is captured in a Statement of Work attached to your master Technology Services Agreement — clear deliverables, timeline, and pricing before any code is written.
Backend-first: schema, APIs, and worker processes ship before any frontend. Delivery is Git-tracked with documented migrations, so you always know exactly what changed and why.
We deploy, run integration tests, and verify that webhooks, data flows, and automations work end-to-end. You sign off on a working system, not a demo.
Ongoing retainer covers monitoring, incident response, vendor coordination, and iterative improvements. We document everything in Git so nothing lives only in someone's head.
We design the backend and data contract first, then UIs and automations sit on top. This prevents integrations and funnels from breaking every time a vendor changes an API.
We document schema, APIs, and workflows in Git as part of delivery — not as a follow-up task someone never gets to. When you need to onboard a new developer or answer a security questionnaire, the answers are already written down.
Everything runs through a master Technology Services Agreement (TSA) with per-engagement Statements of Work (SOWs). The TSA defines baseline terms — IP ownership, confidentiality, compliance posture — so each SOW only needs to describe scope, timeline, and pricing.
Need to see the agreement structure before committing? Ask during your discovery call and we’ll share a summary.